can some one guide to setup the complete IT support ticketing system
Useful links:
Install it like any other frappe app.
in this how to get the created date and time and who created. Like ID and status
Can anyone help on this
Hi @Micheal:
As far I know, creation datetime and owner (creator) are not “directly” eligible for listview
So, different ways to achieve this.
- Create 2 new fields and fill it with script or js/py file at doc saving or updating.
- Customize listview with formatters with client script or .js file
Hope this helps.