Hi, I was generating financial reports for year 2020 & I found out that few of the invoices that have been cancelled still appear in the general ledger and the P&L… I have tried to delete them as a workaround but i cannot as they are linked to the corrected versions.
This option is not appearing unfortunately in my ledger… Also the repetition of the sales or return invoice is affectin the P&L report!! which is very critical for the business.
It means you’re running an older version of ERPNext, I would recommend upgrading to v13, since this is the latest one, but you can choose to update to v12 as well, make sure to have a backup file before you choose to upgrade.
When I look at the list view, the status is ‘Cancelled’, but when I open the document and check the status in the console, it shows as ‘Paid’.
It seems that when I cancel the invoice, the status is not updated properly.
Please ensure that the document status is set to ‘Cancelled’.