Cannot login after installation

Frappe Framework
1

Hi,

I have installed erpnext on UBUNTU and after errors I can see my login screen now.

The issue now I cannot login when add username and password it gone with verifying message and it never do anything even if wrong user/pass

2

Hi @Mohamed_Aboutaleb

Can you please share the browser’s console log?

3

same issue here. The console message is

jquery.min.js:4 POST http://{my-ip}/ 401 (UNAUTHORIZED)
send @ jquery.min.js:4
ajax @ jquery.min.js:4
call @ website.js:50
login.call @ (index):512
(anonymous) @ (index):419
dispatch @ jquery.min.js:3
r.handle @ jquery.min.js:3
website.js:148 Traceback (most recent call last):
File “/home/frappe/frappe-bench/apps/frappe/frappe/app.py”, line 59, in application
init_request(request)
File “/home/frappe/frappe-bench/apps/frappe/frappe/app.py”, line 121, in init_request
frappe.local.http_request = frappe.auth.HTTPRequest()
File “/home/frappe/frappe-bench/apps/frappe/frappe/auth.py”, line 51, in init
frappe.local.login_manager = LoginManager()
File “/home/frappe/frappe-bench/apps/frappe/frappe/auth.py”, line 105, in init
if self.login()==False: return
File “/home/frappe/frappe-bench/apps/frappe/frappe/auth.py”, line 126, in login
self.authenticate(user=user, pwd=pwd)
File “/home/frappe/frappe-bench/apps/frappe/frappe/auth.py”, line 209, in authenticate
self.check_if_enabled(user)
File “/home/frappe/frappe-bench/apps/frappe/frappe/auth.py”, line 216, in check_if_enabled
self.fail(‘User disabled or missing’, user=user)
File “/home/frappe/frappe-bench/apps/frappe/frappe/auth.py”, line 232, in fail
raise frappe.AuthenticationError
frappe.exceptions.AuthenticationError

process_response @ website.js:148
(anonymous) @ website.js:83
i @ jquery.min.js:2
fireWith @ jquery.min.js:2
z @ jquery.min.js:4
(anonymous) @ jquery.min.js:4
load (async)
send @ jquery.min.js:4
ajax @ jquery.min.js:4
call @ website.js:50
login.call @ (index):512
(anonymous) @ (index):419
dispatch @ jquery.min.js:3
r.handle @ jquery.min.js:3
jquery.min.js:4 POST http://{my-ip}/ 401 (UNAUTHORIZED)
send @ jquery.min.js:4
ajax @ jquery.min.js:4
call @ website.js:50
login.call @ (index):512
(anonymous) @ (index):419
dispatch @ jquery.min.js:3
r.handle @ jquery.min.js:3
website.js:148 Traceback (most recent call last):
File “/home/frappe/frappe-bench/apps/frappe/frappe/app.py”, line 59, in application
init_request(request)
File “/home/frappe/frappe-bench/apps/frappe/frappe/app.py”, line 121, in init_request
frappe.local.http_request = frappe.auth.HTTPRequest()
File “/home/frappe/frappe-bench/apps/frappe/frappe/auth.py”, line 51, in init
frappe.local.login_manager = LoginManager()
File “/home/frappe/frappe-bench/apps/frappe/frappe/auth.py”, line 105, in init
if self.login()==False: return
File “/home/frappe/frappe-bench/apps/frappe/frappe/auth.py”, line 126, in login
self.authenticate(user=user, pwd=pwd)
File “/home/frappe/frappe-bench/apps/frappe/frappe/auth.py”, line 209, in authenticate
self.check_if_enabled(user)
File “/home/frappe/frappe-bench/apps/frappe/frappe/auth.py”, line 216, in check_if_enabled
self.fail(‘User disabled or missing’, user=user)
File “/home/frappe/frappe-bench/apps/frappe/frappe/auth.py”, line 232, in fail
raise frappe.AuthenticationError
frappe.exceptions.AuthenticationError

process_response @ website.js:148
(anonymous) @ website.js:83
i @ jquery.min.js:2
fireWith @ jquery.min.js:2
z @ jquery.min.js:4
(anonymous) @ jquery.min.js:4
load (async)
send @ jquery.min.js:4
ajax @ jquery.min.js:4
call @ website.js:50
login.call @ (index):512
(anonymous) @ (index):419
dispatch @ jquery.min.js:3
r.handle @ jquery.min.js:3

4

@ajmalbinansari, the error might have been caused due to any of the reasons mentioned below:

  1. The user doesn’t exist.
  2. The user is disabled.

You can try creating a new site and then check if the same issue persists.