Cannot Login to Frappe Cloud - Internal Server Error

Frappe Cloud
,
1

I am currently unable to log into Frappe Cloud, as the site’s login function returns “Internal Server Error” for the verification code method, as shown below.

I also cannot use the Google Auth login as it returns “417: Uncaught Exception” with a blank error box. The password method asks for 2FA which I did not setup, and the forgot password simply reloads on submission.

One of our benches needs some development updates, so would appreciate it if anyone has a status on this issue or solution. I can confirm the actual frontend site still is functioning normally.

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Thanks,
Jacob

2

I tried it now, and it’s working. Are you still facing issues?

3

The login code method now sends a verification code instead of the Internal Server Error, but then asks for 2FA again. I’ve always used the Google Auth in the past and that is still broken so unfortunately still locked out, but managed to get into Frappe Support and submitted a ticket.