Cannot save patient appointment when confirmation SMS fails

I’ve successfully configured SMS alerts in healthcare settings, and most of my patients receive the text when the appointment is saved.

But in some cases, when there’s some mistype in mobile number or the mobile number doesn’t exists, or is in a blacklist, I cannot save the appointment because of the error in the SMS confirmation.

Is there a way in which I can catch the exception of the SMS, and save the appointment, because the notification is not mandatory to complete the appointment.


  • erpnext 12.7.1
  • frappe 12.5.1
  • Clean Install, no Form or DocType customization

Thank you for reporting. Please update your instance once the fix gets merged.


Thank you so much! You are amazing.