Cannot start ERPNext app

ERPNext
1

Hi,
Urgent please,
Please I need your support.
On Digitalocean VPS, I have used ubuntu 18.04
I have used easy install script to ionstall ERPNext.
installation completed successfully but cannot access application below message shown

image
image833×343 16 KB

FYI, below supervisor status

frappe@erptest:~/frappe-bench$ sudo supervisorctl status
frappe-bench-redis:frappe-bench-redis-cache                 RUNNING   pid 10268, uptime 0:14:01
frappe-bench-redis:frappe-bench-redis-queue                 RUNNING   pid 10267, uptime 0:14:01
frappe-bench-redis:frappe-bench-redis-socketio              RUNNING   pid 10273, uptime 0:14:01
frappe-bench-web:frappe-bench-frappe-web                    STARTING
frappe-bench-web:frappe-bench-node-socketio                 RUNNING   pid 10683, uptime 0:11:12
frappe-bench-workers:frappe-bench-frappe-default-worker-0   RUNNING   pid 10669, uptime 0:11:13
frappe-bench-workers:frappe-bench-frappe-long-worker-0      RUNNING   pid 10670, uptime 0:11:13
frappe-bench-workers:frappe-bench-frappe-schedule           RUNNING   pid 10668, uptime 0:11:14
frappe-bench-workers:frappe-bench-frappe-short-worker-0     RUNNING   pid 10671, uptime 0:11:13
frappe@erptest:~/frappe-bench$
2

Did you try bench restart? Did you receive any error messages?

3

@rmeyer yes we did bench restart, no error shown

4

But what did you do before? What configuration do you have?

5

just we went through easy install steps, by configuration you mean VPS config?

6

Why is it urgent if it’s a fresh install?

I mean Server / Bench / Sites config. :wink:

Easy install on a Ubuntu Droplet worked seamlessly, the last time i tried.

7

cd to frappe-bench folder
Then run: ./env/bin/pip install werkzeug==0.16.0

1 Like
8

Yes, we have a deadline to meet that’s why urgent.

server : VPS on digitalocean
Bench : 1 bench
Sites : 1 site

yes it’s working fine but stuck at frappe-bench-web:frappe-bench-frappe-web service with starting status continuously, supposed to be running?

we have stopped, then started no luck.

bench restart also tried no luck.

thx for your support

rgds

9

issue resolved, thx all for the support.

10

Confirmed. I just reinstalled Ubuntu 18.04 on two different VPS for testing purposes, following “easy install” suggestions like

Also installed werkzeug==0.16.0
Traceback (most recent call last):
File “/home/frappe/frappe-bench/env/bin/gunicorn”, line 8, in sys.exit(run())
File “/home/frappe/frappe-bench/env/lib/python3.6/site-packages/gunicorn/app/wsgiapp.py”, line 58, in run
WSGIApplication(“%(prog)s [OPTIONS] [APP_MODULE]”).run()
File “/home/frappe/frappe-bench/env/lib/python3.6/site-packages/gunicorn/app/base.py”, line 228, in run super().run()
File “/home/frappe/frappe-bench/env/lib/python3.6/site-packages/gunicorn/app/base.py”, line 72, in run
Arbiter(self).run()
File “/home/frappe/frappe-bench/env/lib/python3.6/site-packages/gunicorn/arbiter.py”, line 58, in __init__self.setup(app)
File “/home/frappe/frappe-bench/env/lib/python3.6/site-packages/gunicorn/arbiter.py”, line 118, in setup self.app.wsgi()
File “/home/frappe/frappe-bench/env/lib/python3.6/site-packages/gunicorn/app/base.py”, line 67, in wsgi self.callable = self.load()
File “/home/frappe/frappe-bench/env/lib/python3.6/site-packages/gunicorn/app/wsgiapp.py”, line 49, in load
return self.load_wsgiapp()
File “/home/frappe/frappe-bench/env/lib/python3.6/site-packages/gunicorn/app/wsgiapp.py”, line 39, in load_wsgiapp
return util.import_app(self.app_uri)
File “/home/frappe/frappe-bench/env/lib/python3.6/site-packages/gunicorn/util.py”, line 358, in import_app
mod = importlib.import_module(module)
File “/home/frappe/frappe-bench/env/lib/python3.6/importlib/init.py”, line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File “”, line 994, in _gcd_import
File “”, line 971, in _find_and_load
File “”, line 955, in _find_and_load_unlocked
File “”, line 665, in _load_unlocked
File “”, line 678, in exec_module
File “”, line 219, in _call_with_frames_removed
File “/home/frappe/frappe-bench/apps/frappe/frappe/app.py”, line 13, in
from werkzeug.contrib.profiler import ProfilerMiddleware
ModuleNotFoundError: No module named 'werkzeug.contrib

But cannot access at any VPS

11

Oops… after installed werkzeug==0.16.0 was something with cache, I finally can access.

This do the trick…

1 Like