Cant able to create POS Closing entry

[Janhavi11]

when the sales is done POS invoice is generated it shows a pop up

while the profile user is janhavi@example.com how do i resolve this

[Smit-Bhaliya]

Hello @Janhavi11
Please check if the ‘Only If Creator’ checkbox is ticked. If it is, first uncheck it and then check it again.

[Janhavi11]

as you said the checkbox was already disabled but i understood the problem
i need to change the sold by field but where will i get this field i have no idea if anyone could explain how can i change this