Cant able to send quotation and invoice through email from V5


i cant able to send quotation and invoice thru email in V5. i even tried with madrill smtp. no luck. pls find my email settings attached.

pls help me.

What is the error you are getting?

Also Check your scheduler log via

#Report/Scheduler Log

how to see the error.

pls help

Type “Scheduler Log” in the search bar of your erpnext

the list empty. what to do now.

when i try to create a log, it is asking method and error.

pls help…

Maybe your scheduler is not running

How have you deployed the system?

the easy way as given in the documentation.

sudo bash --setup-production

id your scheduler running. what is the output of

bench doctor

Workers online: True
Pending tasks 0
Timed out locks:
[root@erp ~]#

I am not sure what your reason is…

Try seeing the Bluk Email list from the UI

in the bulk email list i have all the list with status “Not Sent”

pls guide on how to debug this issue.

It seems your worker process has crashed (though bench doctor is showing no errors)

@pdvyas any ideas?

What is the output of

sudo supervisorctl status

Could be that workerbeat crashed.

[root@erp ~]# sudo supervisorctl status
frappe:frappe-web RUNNING pid 2309, uptime 7 days, 8:19:36
frappe:frappe-worker RUNNING pid 2293, uptime 7 days, 8:19:36
frappe:frappe-workerbeat RUNNING pid 2310, uptime 7 days, 8:19:36
redis-cache RUNNING pid 2311, uptime 7 days, 8:19:36
[root@erp ~]#

pls help in this regard.

pls update…

We can’t help if we cannot replicate the issue. Please find a freelancer / sys admin to help you.

I am having the same issue. When quotation attached not mail is going but other normal communication mail is going. What to do?

I am having the same problem here. Any luck from your side?