Cant Login after update to version 8.1

ERPNext
1

Hi
I just did an update to version 8.1 and
the login page is stuck at “verifying”
the console error is “Failed to load resource: the server responded with a status of 500 (INTERNAL SERVER ERROR)”
after some time, it shows the webpage
when i “switch to desk”
no icons are loaded except “E”
the console error is “frappe.boot.user is undefined”
any help will make my day
Thanks
Hemanth

2

can you check the output of command

sudo supervisorctl status
3

Hi revant
Thanks for your response
this is the output

Capture.PNG671×502 8.28 KB

thankyou

4

Try, bench update , maybe socket.io needs to be updated

5

Thanks Pawan for the Response
I did a bench update
still no luck
Hemanth

6

Even though your update did run without error, nonetheless why not reinstall nodejs -

Your error relates to socketio plus two new node_modules were added June 18, I had this

Or first off try a different browser, clear your browser cache, ‘bench clear -cache’ & ‘bench clear-website-cache’

7

Hi
all efforts have failed
including clearing of cache
dont know what to do
its not working on all three browsers ( edge, chrome, firefox)
Hemanth

8

Hi
Since Iam not able to move further on this, i have decided to download a new .ova file and move ahead
i do have dropbox backup
i need a step by step procedure to restore my backup
please help
hemanth

9

try a look up on revant

10

Does your browser console report any errors?

If so chdecultot has this tip
"
Try to do ‘bench build’ (maybe also add ‘bench clear-cache’)

I faced a similar issue and a rebuild of all JS files solved it.
"