Hi,
I switched to V13 from 12 by restoring to a clean install but now I can’t upload any attachments. When I go to attach a file the file doesn’t show up and I also don’t get any kind of error displayed. I do however get an error in frappe.log.
It seems that I have some sort of permissions problem related to the private and public files folders. Does anyone have a possible solution to this problem? Could I have caused an issue durring the restore of the files when moving to V13?
Thanks,
Owen
2021-09-24 21:07:10,274 ERROR frappe Could not take error snapshot: characters_written
Site: site1.local
Form Dict: {'is_private': '0', 'folder': 'Home/Attachments', 'doctype': 'Customs Invoice', 'docname': 'CINV-2204', 'cmd': 'upload_file'}
Traceback (most recent call last):
File "/home/frappe/frappe-bench/apps/frappe/frappe/app.py", line 68, in application
response = frappe.api.handle()
File "/home/frappe/frappe-bench/apps/frappe/frappe/api.py", line 55, in handle
return frappe.handler.handle()
File "/home/frappe/frappe-bench/apps/frappe/frappe/handler.py", line 31, in handle
data = execute_cmd(cmd)
File "/home/frappe/frappe-bench/apps/frappe/frappe/handler.py", line 67, in execute_cmd
return frappe.call(method, **frappe.form_dict)
File "/home/frappe/frappe-bench/apps/frappe/frappe/__init__.py", line 1198, in call
return fn(*args, **newargs)
File "/home/frappe/frappe-bench/apps/frappe/frappe/handler.py", line 182, in upload_file
ret.save(ignore_permissions=ignore_permissions)
File "/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py", line 285, in save
return self._save(*args, **kwargs)
File "/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py", line 307, in _save
self.insert()
File "/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py", line 231, in insert
self.run_method("before_insert")
File "/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py", line 860, in run_method
out = Document.hook(fn)(self, *args, **kwargs)
File "/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py", line 1158, in composer
return composed(self, method, *args, **kwargs)
File "/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py", line 1141, in runner
add_to_return_value(self, fn(self, *args, **kwargs))
File "/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py", line 854, in <lambda>
fn = lambda self, *args, **kwargs: getattr(self, method)(*args, **kwargs)
File "/home/frappe/frappe-bench/apps/frappe/frappe/core/doctype/file/file.py", line 56, in before_insert
self.save_file(content=self.content, decode=self.decode)
File "/home/frappe/frappe-bench/apps/frappe/frappe/core/doctype/file/file.py", line 477, in save_file
return self.save_file_on_filesystem()
File "/home/frappe/frappe-bench/apps/frappe/frappe/core/doctype/file/file.py", line 481, in save_file_on_filesystem
fpath = self.write_file()
File "/home/frappe/frappe-bench/apps/frappe/frappe/core/doctype/file/file.py", line 421, in write_file
with open(os.path.join(file_path.encode('utf-8'), self.file_name.encode('utf-8')), 'wb+') as f:
PermissionError: [Errno 13] Permission denied: b'./site1.local/public/files/1233.pdf'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/home/frappe/frappe-bench/apps/frappe/frappe/utils/error.py", line 36, in make_error_snapshot
snapshot = get_snapshot(exception)
File "/home/frappe/frappe-bench/apps/frappe/frappe/utils/error.py", line 127, in get_snapshot
value = pydoc.text.repr(getattr(evalue, name))
AttributeError: characters_written