CC email when sending invoice can not be removed

ERPNext User Forum
1

Hello,

My previous devleopper created a user to test things.

Now, when I go to send invoices via erpnext from the sales invoice page, the emails always include,in CC, the email for this user.

The user has been disabled quite awhile ago, but the email still persists.

Each time we send emails, the email address in questions always appears. The address looks pretty unprofessional, so for now, we can not use the email invoice feature, or the next step, automate the sending of invoices.

What suggestions might you have of where to look to stop this CC email address being added all the time?

Thanks for any ideas.

Joseph

2

Hello Joseph,

The email sending is working under “Notification”. You can search for notification list and find the document type for sales invoice and see the recipients, then you can delete the unwanted recipient(s) from the CC list.

3

Hello @prvstnk

Thanks for the suggestion.

I did check the notification as you suggested. Unfortunately, there are no email as CC.

I am open to other ideas:)

Thanks!

Joseph