In our Issue doctype, When a ticket is created everyone who has access can see the ticket. How do you keep all those users in the loop every time a email is sent in each ticket?
Also how do you add the email to a field in Issue?
In our Issue doctype, When a ticket is created everyone who has access can see the ticket. How do you keep all those users in the loop every time a email is sent in each ticket?
Also how do you add the email to a field in Issue?