Clicking on Visit Helpdesk result in blank page

Whenever i click on visit helpdesk, i receive a blank page. I am using bench setup and I am running the following apps:

Installed Apps

Frappe Drive: v0.0.12 (main)

Education: v15.5.0 (develop)

ERPNext: v15.58.1 (version-15)

Frappe Framework: v15.65.0 (version-15)

Helpdesk: v1.7.0 (main)

Frappe HR: v16.0.0-dev (develop)

Mail: v0.0.1 (develop)

Payments: v0.0.1 (develop)

Print Designer: v1.5.1 (main)

3 Likes

Same here … console is reporting the following error:

[/assets/helpdesk/desk/assets/index-213a809c.js] was blocked because of a disallowed MIME type (“text/html”)

2 Likes

Solved @agrima @AlexRider935 if you are on frappe cloud you need to rebuild assets from your bench, if you are on local then bench build --apps helpdesk

1 Like

Facing the same issu.

Did you try my solution?

Yes. But it didn’t work. Didn’t show any error messages either.

is the url your site_name/helpdesk?

when building docker image use --force flag?

1 Like

Yes! …

Still same.

I have the same issue

Can you share the output of bech build

I am facing the issue and when forcing the build i am facing the below error:

frappe@bench-0021-000003-app:~/frappe-bench/sites$ bench build --app helpdesk --force
:heavy_check_mark: Application Assets Linked

yarn run v1.22.22
$ node esbuild --production --apps helpdesk --run-build-command
File Size

DONE Total Build Time: 178.297ms

Running build command for helpdesk
$ cd desk && yarn build
$ vite build
[unplugin-vue-components] component “Autocomplete”(/home/frappe/frappe-bench/apps/helpdesk/desk/src/components/frappe-ui/Autocomplete.vue) has naming conflicts with other components, ignored.
[unplugin-vue-components] component “Autocomplete”(/home/frappe/frappe-bench/apps/helpdesk/desk/src/components/frappe-ui/Autocomplete.vue) has naming conflicts with other components, ignored.
vite v4.5.5 building for production…
transforming (49) …/node_modules/frappe-ui/src/components/Input.vueBrowserslist: caniuse-lite is outdated. Please run:
npx update-browserslist-db@latest
Why you should do it regularly: GitHub - browserslist/update-db: CLI tool to update caniuse-lite to refresh target browsers from Browserslist config
transforming (106) …/node_modules/dayjs/esm/plugin/isToday/index.js
Inter-DisplayRegular.woff2?v=3.19 referenced in /home/frappe/frappe-bench/apps/helpdesk/desk/src/index.css didn’t resolve at build time, it will remain unchanged to be resolved at runtime
transforming (361) src/components/CustomActions.vueKilled
error Command failed with exit code 137.
info Visit yarn run | Yarn for documentation about this command.
error Command failed with exit code 137.
info Visit yarn run | Yarn for documentation about this command.
Error: Command failed: yarn build
at checkExecSyncError (node:child_process:885:11)
at execSync (node:child_process:957:15)
at run_build_command_for_apps (/home/frappe/frappe-bench/apps/frappe/esbuild/esbuild.js:448:5)
at execute (/home/frappe/frappe-bench/apps/frappe/esbuild/esbuild.js:125:23)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5) {
status: 137,
signal: null,
output: [ null, null, null ],
pid: 65931,
stdout: null,
stderr: null
}
error Command failed with exit code 1.
info Visit yarn run | Yarn for documentation about this command.
Traceback (most recent call last):
File “”, line 198, in _run_module_as_main
File “”, line 88, in _run_code
File “/home/frappe/frappe-bench/apps/frappe/frappe/utils/bench_helper.py”, line 114, in
main()
File “/home/frappe/frappe-bench/apps/frappe/frappe/utils/bench_helper.py”, line 20, in main
click.Group(commands=commands)(prog_name=“bench”)
File “/home/frappe/frappe-bench/env/lib/python3.11/site-packages/click/core.py”, line 1161, in call
return self.main(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/frappe/frappe-bench/env/lib/python3.11/site-packages/click/core.py”, line 1082, in main
rv = self.invoke(ctx)
^^^^^^^^^^^^^^^^
File “/home/frappe/frappe-bench/env/lib/python3.11/site-packages/click/core.py”, line 1697, in invoke
return _process_result(sub_ctx.command.invoke(sub_ctx))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/frappe/frappe-bench/env/lib/python3.11/site-packages/click/core.py”, line 1697, in invoke
return _process_result(sub_ctx.command.invoke(sub_ctx))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/frappe/frappe-bench/env/lib/python3.11/site-packages/click/core.py”, line 1443, in invoke
return ctx.invoke(self.callback, **ctx.params)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/frappe/frappe-bench/env/lib/python3.11/site-packages/click/core.py”, line 788, in invoke
return _callback(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/frappe/frappe-bench/apps/frappe/frappe/commands/utils.py”, line 77, in build
bundle(
File “/home/frappe/frappe-bench/apps/frappe/frappe/build.py”, line 255, in bundle
frappe.commands.popen(command, cwd=frappe_app_path, env=get_node_env(), raise_err=True)
File “/home/frappe/frappe-bench/apps/frappe/frappe/commands/init.py”, line 97, in popen
raise subprocess.CalledProcessError(return
, command)
subprocess.CalledProcessError: Command ‘yarn run production --apps helpdesk --run-build-command’ returned non-zero exit status 1.
frappe@bench-0021-000003-app:~/frappe-bench/sites$

could be memory related…

but my App server have 64GB RAM and 16vcpu (it has a lot of free memory)