Could not export files as zip

[manal_erpnext]

when click this button i get this

in this path
/api/method/frappe.core.api.file.zip_files
when try to export files as zip

[avc]

Hi @manal_erpnext:

I can’t reproduce it …
Tried with just one file?

[manal_erpnext]

work with one file just
thanks for your response @avc

[manal_erpnext]

i entre to system folders and copy the files from public and private folders
this is another way i use to get the files