Credit note and credit note payments

ERPNext
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1

I want to create credit note against my customer, This credit note is not against particular Sales, So I dont want to use sales invoice credit note. Then I came across Journal Entry with type credit Note.

Can someone explain me how to create credit note to customer then create PE against this JV , this is payable to my customer.

2

Hi,

You can create the credit note using sales invoice even though it is not related to previous sales. Just untick the update stock.

Also, in the Item you can put the reason for credit and in Expense account select relevant account.

If you want to take the Journal Entry route, you need to credit Customer and debit your expense account. Later you can use the JV in the payment.

Thanks,

Divyesh M.

3

Hello @shreelaxmi You Can See This Video

4

Thank you for this video.I have gone through and it works best when ever there is returns of items. How to adjust invoices in case there are fluctuation in rates. Invoices created for 1000 but actual rate is 900 and customer pays only 900 and I want adjust remaining 100 as credit note. Is it possible? How to achieve this