Crm got crashed

Nagesh_A_S · April 8, 2025, 5:04am

after latest update, internal server error appears, investigation identified a module error
from frappe.utils.modules import get_all_app_modules
ModuleNotFoundError: No module named ‘frappe.utils.modules’
uninstalled CRM app and site is up and runing, how to make sure crm also works along with ERP

knimer · April 12, 2025, 8:27pm

Hello,

Try to go back to an older version. For me 1.39.2 worked fine.

You can also up-vote this issue reported on Github:

github.com/frappe/crm

< Urgent >The new update broke our production

opened 09:51AM - 08 Apr 25 UTC

closed 12:34PM - 08 Apr 25 UTC

harshwardhan-pw

0 return func(*args, **kwargs) 99 ^^^^^^^^^^^^^^^^^^^^^ 98 File… "/home/frappe/frappe-bench/apps/frappe/frappe/apps.py", line 28, in get_apps 97 if has_permission_path and not frappe.get_attr(has_permission_path)(): 96 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 95 File "/home/frappe/frappe-bench/apps/frappe/frappe/__init__.py", line 1726, in get_attr 94 return getattr(get_module(modulename), methodname) 93 ^^^^^^^^^^^^^^^^^^^^^^ 92 File "/home/frappe/frappe-bench/apps/frappe/frappe/__init__.py", line 1436, in get_module 91 return importlib.import_module(modulename) 90 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 89 File "/usr/local/lib/python3.11/importlib/__init__.py", line 126, in import_module 88 return _bootstrap._gcd_import(name[level:], package, level) 87 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 86 File "<frozen importlib._bootstrap>", line 1204, in _gcd_import 85 File "<frozen importlib._bootstrap>", line 1176, in _find_and_load 84 File "<frozen importlib._bootstrap>", line 1147, in _find_and_load_unlocked 83 File "<frozen importlib._bootstrap>", line 690, in _load_unlocked 82 File "<frozen importlib._bootstrap_external>", line 940, in exec_module 81 File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed 80 File "/home/frappe/frappe-bench/apps/crm/crm/api/__init__.py", line 6, in <module> 79 from frappe.utils.modules import get_modules_from_all_apps_for_user 78 ModuleNotFoundError: No module named 'frappe.utils.modules' 77 76 During handling of the above exception, another exception occurred: 75 74 Traceback (most recent call last): 73 File "/home/frappe/frappe-bench/env/lib/python3.11/site-packages/gunicorn/workers/gthread.py", line 307, in handle 72 keepalive = self.handle_request(req, conn) 71 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 70 File "/home/frappe/frappe-bench/env/lib/python3.11/site-packages/gunicorn/workers/gthread.py", line 359, in handle_request 69 respiter = self.wsgi(environ, resp.start_response) 68 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 67 File "/home/frappe/frappe-bench/apps/frappe/frappe/app.py", line 80, in application 66 app(environ, start_response), 65 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 64 File "/home/frappe/frappe-bench/env/lib/python3.11/site-packages/werkzeug/wrappers/request.py", line 190, in application 63 resp = f(*args[:-2] + (request,)) 62 ^^^^^^^^^^^^^^^^^^^^^^^^^^ 61 File "/home/frappe/frappe-bench/apps/frappe/frappe/app.py", line 133, in application 60 response = handle_exception(e) 59 ^^^^^^^^^^^^^^^^^^^ 58 File "/home/frappe/frappe-bench/apps/frappe/frappe/permissions.py", line 870, in wrapper 57 return fn(e, *args, **kwargs) 56 ^^^^^^^^^^^^^^^^^^^^^^ 55 File "/home/frappe/frappe-bench/apps/frappe/frappe/app.py", line 397, in handle_exception 54 response = get_response("message", http_status_code=http_status_code) 53 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 52 File "/home/frappe/frappe-bench/apps/frappe/frappe/website/serve.py", line 23, in get_response 51 return handle_exception(e, endpoint, path, http_status_code) 50 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 49 File "/home/frappe/frappe-bench/apps/frappe/frappe/permissions.py", line 870, in wrapper 48 return fn(e, *args, **kwargs) 47 ^^^^^^^^^^^^^^^^^^^^^^ 46 File "/home/frappe/frappe-bench/apps/frappe/frappe/website/serve.py", line 37, in handle_exception 45 return ErrorPage(exception=e).render() 44 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 43 File "/home/frappe/frappe-bench/apps/frappe/frappe/website/page_renderers/template_page.py", line 84, in render 42 html = self.get_html() 41 ^^^^^^^^^^^^^^^ 40 File "/home/frappe/frappe-bench/apps/frappe/frappe/website/utils.py", line 534, in cache_html_decorator 39 html = func(*args, **kwargs) 38 ^^^^^^^^^^^^^^^^^^^^^ 37 File "/home/frappe/frappe-bench/apps/frappe/frappe/website/page_renderers/template_page.py", line 92, in get_html 36 self.init_context() 35 File "/home/frappe/frappe-bench/apps/frappe/frappe/website/page_renderers/error_page.py", line 14, in init_context 34 super().init_context() 33 File "/home/frappe/frappe-bench/apps/frappe/frappe/website/page_renderers/base_template_page.py", line 15, in init_context 32 self.context.update(get_website_settings()) 31 ^^^^^^^^^^^^^^^^^^^^^^ 30 File "/home/frappe/frappe-bench/apps/frappe/frappe/website/doctype/website_settings/website_settings.py", line 263, in get_website_settings 29 context.boot = get_boot_data() 28 ^^^^^^^^^^^^^^^ 27 File "/home/frappe/frappe-bench/apps/frappe/frappe/website/utils.py", line 171, in get_boot_data 26 apps = get_apps() or [] 25 ^^^^^^^^^^ 24 File "/home/frappe/frappe-bench/apps/frappe/frappe/utils/typing_validations.py", line 31, in wrapper 23 return func(*args, **kwargs) 22 ^^^^^^^^^^^^^^^^^^^^^ 21 File "/home/frappe/frappe-bench/apps/frappe/frappe/apps.py", line 28, in get_apps 20 if has_permission_path and not frappe.get_attr(has_permission_path)(): 19 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 18 File "/home/frappe/frappe-bench/apps/frappe/frappe/__init__.py", line 1726, in get_attr 17 return getattr(get_module(modulename), methodname) 16 ^^^^^^^^^^^^^^^^^^^^^^ 15 File "/home/frappe/frappe-bench/apps/frappe/frappe/__init__.py", line 1436, in get_module 14 return importlib.import_module(modulename) 13 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 12 File "/usr/local/lib/python3.11/importlib/__init__.py", line 126, in import_module 11 return _bootstrap._gcd_import(name[level:], package, level) 10 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 9 File "<frozen importlib._bootstrap>", line 1204, in _gcd_import 8 File "<frozen importlib._bootstrap>", line 1176, in _find_and_load 7 File "<frozen importlib._bootstrap>", line 1147, in _find_and_load_unlocked 6 File "<frozen importlib._bootstrap>", line 690, in _load_unlocked 5 File "<frozen importlib._bootstrap_external>", line 940, in exec_module 4 File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed 3 File "/home/frappe/frappe-bench/apps/crm/crm/api/__init__.py", line 6, in <module> 2 from frappe.utils.modules import get_modules_from_all_apps_for_user 1 ModuleNotFoundError: No module named 'frappe.utils.modules'

It is tagged as closed, but still the issue is faced when used CRM 1.40.0