Custom print format not listed in ERPNext

I’m trying to make a custom print format in ERPNext: v14.15.1 (version-14) for a p-touch label printer.

If I create a new print format (custom format or not), it’s not listed in the choices when selecting the print format.

But if I use the “New print format builder” the new print format appear and is available. I tried for the invoice, item and quote and always the same issue.

I tried reloading, clearing cache but nothing helps…

What is your print format type selected. I think it should be Jinja for label printer.

I tried jinja and js but still, even if this would work, it’s not listed in the available print formats on the document print menu…

hi @Samuel_Gervais

Try updating ERPNext: to v14.17.4 (version-14) … which is the latest as of today… There were few hotfix updates lately in relation to print formats

ok I’ll thanks!

It worked. Thanks

How did you get it to work using the p-touch printer?