please, what dose contact status (passive, open and replied) mean?
thanks in advance
please, what dose contact status (passive, open and replied) mean?
thanks in advance
Hi,
Open = You have received email/communication from the contact, and you need to respond to him.
Replied = After replying to contact, Contact status is updated as ‘Replied’.
Passive = No communication happening with this contact.
Regards,
Prakash H
Thank you verymuch