sheno
November 12, 2016, 1:54pm
1
The Customer User and Supplier Users Are Consider a Web Users
that Cannot See the Desk
From Rule ---- customer ---- check Desk
Then the Customer User will transform from a web user to a system user that can see desk
i added a new DocTYpe named knowelgeable
i need the Customer To be Able To see only Thate DocType
and Cant see any Desk
so now we have to find a way to achive that
solution 1
To not Check Desk Icon and the user still be a web user but let that doc appear in the left side like this
solution 2
to check Desk icon and then the user will convert to a system user
but how to let him see only that new add doc “knowelgeable”
thx alot dears for your support and guides
sheno
November 14, 2016, 6:58am
4
thank u for any one can help or even suggest
@sheno
You can customize Show/Hide Desktop Icons as shown below to show only your Knowledgeable doctype on the desk,
Moreover, you need to create a special for such customers which can have Desk Access and customize the permission for Role to only access the Knowledgeable doctype.
Hope this helps to solve your issue
sheno
November 14, 2016, 7:36am
6
Dear thx a lot for your help , i will try your solution and feed u back .
sheno
November 14, 2016, 9:27am
7
i figured that
Tools and its components is not show in permission rule to be able to disable or enable
How can we overcome this dears ?