Data disappear suddenly. We need help to make restore

This morning opening the system, for our surprise all the data disappear, what happen?
We need help to restore database. Please Urgent!

@ignacioesser are you in cloud erpnext or own vm?

We are in the cloud working with no problem since January

I have the same issue. we are using cloud erpnext

Thank you ccfiel!
Everything is working OK. :slight_smile: