Data disappear suddenly. We need help to make restore

ignacioesser · May 19, 2017, 11:38am

This morning opening the system, for our surprise all the data disappear, what happen?
We need help to restore database. Please Urgent!

ccfiel · May 19, 2017, 11:39am

@ignacioesser are you in cloud erpnext or own vm?

ignacioesser · May 19, 2017, 11:40am

We are in the cloud working with no problem since January

Ram_Gopal_Rao · May 19, 2017, 11:40am

I have the same issue. we are using cloud erpnext

ignacioesser · May 19, 2017, 11:50am

Thank you ccfiel!
Everything is working OK.