Data import issue in designation doc

[Prashanth_Kolhetkar]

Status is showing pending after clicking start import also. , while inspect in api response it’s showing message {false}

I took excel file from template only and even it’s working properly in my location but not in live

[volkswagner]

Perhaps this is a browser issue? Have you tried via computer rather than mobile?

[Prashanth_Kolhetkar]

i tried in both and different browser also

error i am getting like ===

Server Error
Traceback (most recent call last):
File “apps/frappe/frappe/app.py”, line 115, in application
response = frappe.api.handle(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/api/init.py”, line 49, in handle
data = endpoint(**arguments)
^^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/api/v1.py”, line 36, in handle_rpc_call
return frappe.handler.handle()
^^^^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/handler.py”, line 49, in handle
data = execute_cmd(cmd)
^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/handler.py”, line 85, in execute_cmd
return frappe.call(method, **frappe.form_dict)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/init.py”, line 1768, in call
return fn(*args, **newargs)
^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/utils/typing_validations.py”, line 31, in wrapper
return func(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^
TypeError: get_preview_from_template() missing 1 required positional argu

[Prashanth_Kolhetkar]

Server Error
Traceback (most recent call last):
File “apps/frappe/frappe/app.py”, line 115, in application
response = frappe.api.handle(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/api/init.py”, line 49, in handle
data = endpoint(**arguments)
^^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/api/v1.py”, line 36, in handle_rpc_call
return frappe.handler.handle()
^^^^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/handler.py”, line 49, in handle
data = execute_cmd(cmd)
^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/handler.py”, line 85, in execute_cmd
return frappe.call(method, **frappe.form_dict)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/init.py”, line 1768, in call
return fn(*args, **newargs)
^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/utils/typing_validations.py”, line 31, in wrapper
return func(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^
TypeError: form_start_import() missing 1 required positional argument: ‘data_import’

[NCP]

Kindly upgrade your version 15 because everything is working fine. No problems were encountered in the latest version 15.

Please check it.

[Prashanth_Kolhetkar]

Installed Apps

ERPNext: v15.27.1 (version-15)

Frappe Framework: v15.29.1 (version-15)

Frappe HR: v15.22.1 (version-15)

[Prashanth_Kolhetkar]

Should i run bench update ??

because my app version is 15 only

[NCP]

first take backup then run the bench update

[Prashanth_Kolhetkar]

Hi @NCP i am getting this ,i run bench update after that i am getting this

[Prashanth_Kolhetkar]

@NCP should i try this Data Import-The scheduler is inactive

[NCP]

Yes … !

[Prashanth_Kolhetkar]

@NCP i tried but still same issue i run maintainance mode on then after i run all command

Still showing schedular is inactive

[NCP]

Go to the common_site_config.json

frappe-bench: cd sites

nano common_site_config.json

if “pause_scheduler”: 1 then set it to 0.

"pause_scheduler": 0

[Prashanth_Kolhetkar]

@NCP i did that also

[Prashanth_Kolhetkar]

no error and api is also showing success message but still data import is not working it showing pending

[Prashanth_Kolhetkar]

Schedular inactive error gone but why data is not importing

[Prashanth_Kolhetkar]

my log file

[Prashanth_Kolhetkar]

in my :“local” server message is coming for this api
"api/method/frappe.core.doctype.data_import.data_import.form_start_import
" BUT not coming in live

[Prashanth_Kolhetkar]

in frappe log i am getting this

Form Dict: {‘cmd’: ‘frappe.core.doctype.data_import.data_import.form_start_import’}
2024-06-21 11:17:51,432 ERROR frappe New Exception collected in error log