Deleted Letter Head is fetching in transaction

ERPNext
, ,
1

Hello Everyone,

In every transaction on save i am getting this error “Could not find Letter Head: YYYY” but that YYYY letter head is deleted and in letter head list is empty now. Even though it is fetching the same in all the transaction under print settings collapse. How to overcome this any solution?

Regards
Nivedha

2

Below is the screenshot

image
image1905×817 50.6 KB

3

Hi @Nivedha,

If you default set at field level then remove it from the customize form.

OR

If letter head set on the company level then also remove it.

Then reload Ctrl+Shift+R and check it.

4

Hi @NCP, Thanks for your kind reply. But see I have not set any default for that field

image
image1888×874 52.3 KB

5

Have you also checked it?

6

Yes it is removed only

image
image1073×589 21.1 KB

7

caching issue, please apply and check it.

bench --site your-sitename.com clear-cache
bench --site your-sitename.com migrate
bench build --force
8

hello @Nivedha try deleting the image file of your letter head from the file manager too. And also you can disable “Print with letter head” in print settings if you dont want letter head at all.

9

Hi @NCP , @_herai I found the solution what I did is I restore the letter head from the deleted document and removed the default letter head check box and make the check box disabled and save. After Save Ctrl + Shift + R reload the page. Then I checked in the transaction it is not fetched in the letter head link field.

Regards
Nivedha

10

great.