Hi guys,
I was thinking, it would be great to have a module in ERP Next that can allow us to issue “work order” when it’s time to do maintenance on item like car, building, heavy machinery. So I’ve done a bit of UML to show it to you.
(I’m hoping I didn’t do too much error I haven’t done UML in like 5 years) . The goal is to allow multiple condition and operator for the schedule repair. What do you think and how could I make this better?
@rmehta I was wondering about the design of the module - it makes sense at first glance but there can be two very separate cases for “support” - one for customer tickets regarding product, and one for scheduled maintenances (or unscheduled / breakdown maintenance).
In our business we are expanding into maintenance activities in the next year or so and will have to expand the two docs (maintenance schedule, maintenance visit) to a handful or so to fit our needs…I’m sure it isn’t a priority compared to other more used modules for your team, so I’d be happy to share the generic functionality back to the community when it does get developed!
Couldn’t Maintenance be moved to the tools module, and the rest of the support tools be moved to the sales module? Maybe on the left where it shows
Documents
Tools
Setup
etc
It could show Support as well? Perhaps rename the Selling module to Customer Support and getting rid of the Support module all together? Also, the Learn module could be moved to tools as well, and perhaps All Applications?