With respect, we need to think differently.
Our roadmap should be guided by making what we already have, the best it can be before creating new things.
In one sentence you say what’s the problem with the menu and then you say even you don’t use it. That I would say is a pretty big problem.
How can you expect a new user to not feel completely helpless? Everyone I talk to, not just on the forums but on the phone feels this way about how lost they feel, be it new users or veterans or consultants. It should not take months of setting up and turning things off to make it usable for a newcomer.
Software companies can not give up on navigation. This sentiment is cause for alarm.
You said what’s the problem that needs solved? I have been clear about this but here it is again.
The problem is the Navigation is unusable.
The problem is that natural flow and logic are missing.
The problem is that the navigation is not using best practices.
The problem is users are lost
To everyone it should be painfully obvious we built a well designed house but decided to keep adding room after room after room and we are left with a maze. We need to step back, add some nice hallways and a map so our people inside don’t go crazy.
The good news is it’s doable quickly and I have a plan for all of it.
To your concern and test, of not wanting to give users more options…
Right now there are too few options at times. Way too many at times. Not helpful options. Wasted side menu space. And users are lost. It’s not about giving someone fewer options, we need to give them the right options at the right time with the right layout to guide the experience without having to spend months learning it. This builds a functional, memorable map in the users heads in minutes. Currently we don’t build a memorable map at all no matter how long you use it.
Just moving the settings together won’t fix the problem.
I am passionate about user experience. And believe we can do much better.
I have clients that need this fixed immediately and I am willing to fund it. I am devoting 100% of my time to this single need and we need to move forward with a sprint to get this done hopefully with your help. Please.
I will not rest until this is done.