We truly believe in supporting the goal of making ERPNext usable out of the box for millions of users but over the years we’ve learnt that code, features and functionality is only one side of the coin. The other side is usability, supportability and relevancy. One of the biggest hurdles for most SMEs is the setup and configuration ERPNext (any ERP system for that matter). It is beyond most people to understand basic concepts like master data, roles and permissions, chart of accounts etc. Even with the vast online resources for most it is just daunting. And adding more and more features with each new release doesn’t address this issue for the vast majority of businesses.
I touched on this subject in the 2016 conference where alongside a developer community contributing code we could also have an end-user community contributing knowledge that can lead to more ‘pre-configured’ things in ERPNext. This can help ERPNext be more relevant say to a particular country or industry and make standard ERPNext much more usable. I’m not saying contributing code isn’t as important. It is and those who can should continue to do so. But I do believe that there are other (non-technical) ways that our community members can contribute to make ERPNext the best open source, out of the box ERP solution in the world.
I’ll end with this very interesting pictograph which can be found here. In Singapore (and probably most countries) SMEs make up 99% of all companies yet only contribute 47% to the economic output. I truly believe that providing every SME with a powerful, simple and integrated ERP system can change these statistics globally and lift every economy.
So it is a very poignant question that Rushabh has raised in asking Who We Are. I do hope we can grow into not just a community of developers but a community that will re-shape the SME world where every business has an ERP system at its core.