Do someone has knowledge about 3CX system for call center? And can we integrate 3CX into Frappe/ERPNext.
3CX v20 offers REST API (XAPI) for configuration purposes, but still have not API REST for call control (seems it will be released soon …)
Alternative, you can use call flow designer to build some kind of integration with a .NET agent …
Can we integrate it into frappe Framework. If yes then how?
There is not avaliable standard integration for that, but you would can build it with proper knowledge about Frappe Framework and 3CX.
Maybe @Support-at-ERPgulf have some integration done.
Yes. we have developed module for ERPNext- 3CX integration, currently testing. Soon we will release as open source.
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