Hi,
Suppose I run a fashion e-commerce business called “Myfashion Company Ltd” with different websites to cater to different audiences like mensclothing.com (for USA), mensclothing.in (for India), mensfootwear.co.uk ( for UK) and use same ERPNext next backend to fulfill orders. Is it possible to make all the support tickets to come into that single ERPNext backend?.
For example, is it possible to make support emails sent to support@mensclothing.com, support@mensclothing.in, support@mensfootwear.co.uk forwarded to single ERPNext instance and a ticket should be automatically created and ticket number should go to customer automatically from the same email id for which customer sent support request.