DropBox Allow access

sheno · October 23, 2017, 12:57pm

Dears

erpnext version 8 (the latest one)
Dropx allow access is not work and give me error

Traceback (most recent call last):
  File "/home/frappe/frappe-bench/apps/frappe/frappe/app.py", line 55, in application
    response = frappe.handler.handle()
  File "/home/frappe/frappe-bench/apps/frappe/frappe/handler.py", line 21, in handle
    data = execute_cmd(cmd)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/handler.py", line 52, in execute_cmd
    return frappe.call(method, **frappe.form_dict)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/__init__.py", line 907, in call
    return fn(*args, **newargs)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/integrations/doctype/dropbox_settings/dropbox_settings.py", line 54, in get_dropbox_authorize_url
    request_token = sess.obtain_request_token()
  File "/home/frappe/frappe-bench/env/local/lib/python2.7/site-packages/dropbox/session.py", line 216, in obtain_request_token
    response = self.rest_client.POST(url, headers=headers, params=params, raw_response=True)
  File "/home/frappe/frappe-bench/env/local/lib/python2.7/site-packages/dropbox/rest.py", line 322, in POST
    return cls.IMPL.POST(*n, **kw)
  File "/home/frappe/frappe-bench/env/local/lib/python2.7/site-packages/dropbox/rest.py", line 260, in POST
    is_json_request=is_json_request)
  File "/home/frappe/frappe-bench/env/local/lib/python2.7/site-packages/dropbox/rest.py", line 235, in request
    raise ErrorResponse(r, r.read())
ErrorResponse: [400] u'v1_retired'

i try to do

bench restart
bench --site site1.local --force trigger-scheduler-event daily_long

and click on Allow Dropbox access

But it didnt work as well.

Waiting Your Suggessions Dears .

Thank u alot

clarkej · October 23, 2017, 1:32pm

DropBox retired v1 in September.

Maybe delete your DropBox settings - for eg save null value settings - then reenter them to reinitialize and connect to v2?

sheno · October 23, 2017, 2:48pm

i delet the old setting and make new one but now i cant see app key or password

clarkej · October 23, 2017, 3:35pm

Assuming you have not noted these you may need to renauthenticate with Dropbox to obtain these once again.

sheno · October 24, 2017, 7:15am

Dear

how to reauthenticate erpnext with dropbox without
able to type secret key
i dont show the field to type the keys

clarkej · October 24, 2017, 2:56pm

Contact Dropbox to issue you another key, then reenter that.

Rather than type the key just copy and paste.

This should help https://erpnext.org/docs/user/manual/en/setting-up/integrations/dropbox-backup

ERPNext writes those values to site_config.json.

This example thread gives details [V7] Dropbox Backup Error

In retrospect to save a copy of your site_config.json would have save you some effort to restore your DropBox settings…

sheno · October 25, 2017, 5:39pm

Actually i am wondering because my dropbox was working fine a week ago
and suddenly stop to work

the steps which i follow trying to fix the problem all failed
the steps as follow.

remove dropoxkey and dropbox pass from site_config.json
remove Dropbox app and create a new one with new pass new key even new token
make a new dropbox account with new email - new app - new key,secret,token
and put all the new mix in my site_config.json

But fail

There is my new setting .

and this is my

site_config.json

frappe@erpnext:~/frappe-bench/sites/erp.fastgrp.net$ cat site_config.json
{
“access_token”: “",
“db_name”: "",
“db_password”: “*******",
“developer_mode”: 1,
“dropbox_access_key”: "”,
“dropbox_secret_key”: "***************”,

=====================================

Note: i added access-token and test and i removed the access-token from my site_config.json
in both cases i cant click Allow access

Note: i also bench restart

to be sure that every thing is updateted

i dont know what is prevent the authentication and make it wrong

Traceback (most recent call last):
File “/home/frappe/frappe-bench/apps/frappe/frappe/app.py”, line 55, in application
response = frappe.handler.handle()
File “/home/frappe/frappe-bench/apps/frappe/frappe/handler.py”, line 21, in handle
data = execute_cmd(cmd)
File “/home/frappe/frappe-bench/apps/frappe/frappe/handler.py”, line 52, in execute_cmd
return frappe.call(method, **frappe.form_dict)
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 907, in call
return fn(*args, **newargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/integrations/doctype/dropbox_settings/dropbox_settings.py”, line 54, in get_dropbox_authorize_url
request_token = sess.obtain_request_token()
File “/home/frappe/frappe-bench/env/local/lib/python2.7/site-packages/dropbox/session.py”, line 216, in obtain_request_token
response = self.rest_client.POST(url, headers=headers, params=params, raw_response=True)
File “/home/frappe/frappe-bench/env/local/lib/python2.7/site-packages/dropbox/rest.py”, line 322, in POST
return cls.IMPL.POST(*n, **kw)
File “/home/frappe/frappe-bench/env/local/lib/python2.7/site-packages/dropbox/rest.py”, line 260, in POST
is_json_request=is_json_request)
File “/home/frappe/frappe-bench/env/local/lib/python2.7/site-packages/dropbox/rest.py”, line 235, in request
raise ErrorResponse(r, r.read())
ErrorResponse: [400] u’v1_retired’

clarkej · October 25, 2017, 5:59pm

Full disclosure here - sorry I am not a DropBox setup expert :slight_smile

If you update your host environment too, that may help?

sudo apt-get update

Your bench restart should clear caches, but those are worth a try -

bench clear-cache
bench clear-website-cache

clarkej · October 25, 2017, 6:08pm

Some clues here? Dropbox API v2. Will this change affect current fuctionality? - #7 by fkardame

clarkej · October 25, 2017, 6:49pm

Other thoughts -

The json and gui display access_tokens are similar but do not match - also maybe not wise to share them here!?
Setup a separate fresh ERPNext instance to test DropBox setup?

sheno · October 25, 2017, 6:56pm

Thank u dear for advice

i deleted the credential and put ***

and i am still searching for a way to solve my integration problem

sheno · October 29, 2017, 2:38pm

i added
OAuth 2
Redirect URIs

https://myserverip:8000/api/method/frappe.integrations.doctype.dropbox_settings.dropbox_settings.dropbox_auth_finish

But also fail

sheno · October 29, 2017, 2:51pm

even i contacted to the Dropbox team and this what i got

They said they cant do any thing and i have to contact erpnext developers

clarkej · October 29, 2017, 4:33pm

Specifics please in what way? A traceback, or message or check the logs for clues - you will find them here

frappe@erpnext:~/frappe-bench$ ls -alt logs/

revant_one · October 30, 2017, 6:56am

can you switch to v8.x.x branch, dropbox should work there

sheno · October 30, 2017, 7:01am

is it better to upgrade to version 9 .
does the Dropbox is working there ?

revant_one · October 30, 2017, 7:22am

Yes!

If you do not have any custom apps upgrade should be easy.
Always keep frappe and erpnext up to date.
Dropbox works on latest release.

Note:

Try upgrade on separate server before running bench update on production server.
Use bench backup --with-files to keep database and files safe.
In case of patch error. report the patch error on github
Note down versions of frappe / erpnext / bench and other apps e.g. erpnext_shoppify

sheno · October 30, 2017, 7:23am

thank u dear revant for your advice.

clarkej · November 10, 2017, 1:22pm

sheno kolate_sambhaji’s video illustrates exact steps to follow Setup dropbox backup [User Manual] - #8 by Raghuzor

sheno · November 11, 2017, 1:23pm

it fails also dear