E commerce item review and ratings are not working properly


On our website, When a customer gives a 5 star rating to a product, it shows only only 1 star on the website. how can we fix this problem.

The dummy Clients gave 5 Star and 2.5 Star ratings on my product. But on the website it is showing only 0.8 rating out of 5. whereas it should be 3.5 (5 + 2.5 / 2).

Can any one suggest how it can be fixed???


I have noticed this issue too. Tried to resolve it but couldn’t. :frowning:

1 Like

Hello Friends,

Could any one fix this problem??

Your support will be appreciated…

hello friends,

any one having knowledge on this topic??