Email Account creation stuck "Saving" infinitely

I am a beginner, when i tried to configur a gmail id to pull emails and append to “Issue”. The screen got stuck at “Saving”. I am attaching a screenshot.

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i am uploading two screen shots
Make sure you enter all fields value correct as in screen shots

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I’m running into the same problem on a new server, with a fresh install of erpnext following the easy setup instructions.

The nginx error logs shows:

2016/05/19 16:55:03 [error] 24466#0: *127 connect() failed (111: Connection refused) while connecting to upstream, client: x.x.x.x, server: site1.local, request: "GET /socket.io/?EIO=3&transport=polling&t=1463676903024-4 HTTP/1.1", upstream: "http://127.0.0.1:9000/socket.io/?EIO=3&transport=polling&t=1463676903024-4", host: "x.x.x.x", referrer: "http://x.x.x.x/desk"

The nodesocket.io error log shows

# tail -f /home/frappe/frappe-bench/logs/node-socketio.error.log
Error: ENOENT, stat '/home/frappe/frappe-bench/index.html'
    at Error (native)

any help on this?

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Hi,

I have the same problem here. After a fresh “easy install” of ErpNext, I’m stuck with the “Saving” message. No error only the timeout…

I tested the email configuration (password, host, port…) with another software and it worked.

Thank you.

any solution , iam also facing after fresh installation.

I know it’s an oddity but I found with the VM install I had same issue when I used our outgoing SMTP server. But when I used it’s up address instead all was fine and I could save the config. Obviously an issue with DNS but this hack worked for me at the time