Email Alert notification not sent?

Hi Team,
I’m trying to setting up a new email alert to notify when a sales order is submitted?
manually email sending functionality is working but , when i submit the sales order notification email not receive to the receiver how to fix this issue?
Please suggest solution…

1 Like

Check this link. Post screenshots of your configuration if you need more help.

1 Like

When i manually send email the email goes to the email queue list ,but i want this automatically
but i want it automatic when the user submit the sales order then mail automatically send to the user

also when the user submit the sales order in below picture i add some condition is it correct?

Hi Satish,

Please select a email id in the sender column and then save it.

After this test it out. It should work.

1 Like

Hi Sujay,
thanks for reply .
I also do this but nothing to change…

Type doc.status==“Open” in the condition.

1 Like


The Condition ‘doc.status==“Open”’ is invalid

I have setup notification for sales invoice on submit.

You can refer these screenshots. Also, please remove the code from the condition.

1 Like

Same configuration on my system but auto mail functionality not yet work…manual are work now.

Check if your scheduler is enabled from bench

1 Like

yes schedular is enable

In the existing system it work properly without adding the role ,same configuration i do in my local machine but don’t use through the role i want to use only cc.
How to fix this ??

same issue…did you find any solution??