I have an email account and when it received an email, it creates an issue record.
Is there a way to get the other fields of an issue?
I wanted to include some of the details of the created issue in the auto reply features other than the reference_doctype and reference_name.
i try to use frappe.get_doc and pass reference_doctype and reference_name as parameters but im getting an error.
If someone knows how to configure it the way i want, please i need your help.
Thanks in advance!