Email Auto Reply with frappe.get_doc


I have an email account and when it received an email, it creates an issue record.

Is there a way to get the other fields of an issue?

I wanted to include some of the details of the created issue in the auto reply features other than the reference_doctype and reference_name.

i try to use frappe.get_doc and pass reference_doctype and reference_name as parameters but im getting an error.

If someone knows how to configure it the way i want, please i need your help.

Thanks in advance! :grinning:

any thought about this? :grinning:

update to this :grinning: