This is the error that only shows on errors logs, though my email domain is connected, and my email account is connected but my inbox is empty also, when I send an email I get a sent response but don’t i receive no email on the receiving email .
Traceback with variables (most recent call last):
File “apps/frappe/frappe/utils/background_jobs.py”, line 171, in execute_job
retval = method(**kwargs)
site = ‘aicl.co.tz’
method = <function send_mail at 0x7fae1b3aef80>
event = None
job_name = ‘email_queue_sendmail_15’
kwargs = {‘email_queue_name’: 15, ‘is_background_task’: True}
user = ‘Administrator’
is_async = True
retry = 0
retval = None
method_name = ‘send_mail’
before_job_task = ‘frappe.monitor.start’
File “apps/frappe/frappe/email/doctype/email_queue/email_queue.py”, line 185, in send_mail
record.send(is_background_task=is_background_task, smtp_server_instance=smtp_server_instance)
email_queue_name = 15
is_background_task = True
smtp_server_instance = None
record = <EmailQueue: 15>
File “apps/frappe/frappe/email/doctype/email_queue/email_queue.py”, line 130, in send
with SendMailContext(self, is_background_task, smtp_server_instance) as ctx:
self = <EmailQueue: 15>
is_background_task = True
smtp_server_instance = None
File “apps/frappe/frappe/email/doctype/email_queue/email_queue.py”, line 197, in init
self.email_account_doc = queue_doc.get_email_account()
self = <frappe.email.doctype.email_queue.email_queue.SendMailContext object at 0x7fae1b1baef0>
queue_doc = <EmailQueue: 15>
is_background_task = True
smtp_server_instance = None
File “apps/frappe/frappe/email/doctype/email_queue/email_queue.py”, line 106, in get_email_account
return frappe.get_cached_doc(“Email Account”, self.email_account)
self = <EmailQueue: 15>
File “apps/frappe/frappe/init.py”, line 1091, in get_cached_doc
doc = get_doc(*args, **kwargs)
args = (‘Email Account’, ‘Business Administrator’)
kwargs = {}
_respond = <function get_cached_doc.._respond at 0x7fae1b1ee710>
doc = None
key = ********
File “apps/frappe/frappe/init.py”, line 1184, in get_doc
doc = frappe.model.document.get_doc(*args, **kwargs)
args = (‘Email Account’, ‘Business Administrator’)
kwargs = {}
frappe = <module ‘frappe’ from ‘apps/frappe/frappe/init.py’>
File “apps/frappe/frappe/model/document.py”, line 74, in get_doc
return controller(*args, **kwargs)
args = (‘Email Account’, ‘Business Administrator’)
kwargs = {}
doctype = ‘Email Account’
controller = <class ‘frappe.email.doctype.email_account.email_account.EmailAccount’>
File “apps/frappe/frappe/model/document.py”, line 106, in init
self.load_from_db()
self = <EmailAccount: Business Administrator>
args = (‘Email Account’, ‘Business Administrator’)
kwargs = {}
class = <class ‘frappe.model.document.Document’>
File “apps/frappe/frappe/model/document.py”, line 149, in load_from_db
frappe.throw(
self = <EmailAccount: Business Administrator>
d = None
class = <class ‘frappe.model.document.Document’>
File “apps/frappe/frappe/init.py”, line 525, in throw
msgprint(
msg = ‘Email Account Business Administrator not found’
exc = <class ‘frappe.exceptions.DoesNotExistError’>
title = None
is_minimizable = False
wide = False
as_list = False
File “apps/frappe/frappe/init.py”, line 493, in msgprint
_raise_exception()
title = None
as_table = False
as_list = False
indicator = ‘red’
alert = False
primary_action = None
is_minimizable = False
wide = False
sys = <module ‘sys’ (built-in)>
out = {‘message’: ‘Email Account Business Administrator not found’, ‘title’: ‘Message’, ‘indicator’: ‘red’, ‘raise_exception’: 1}
_raise_exception = <function msgprint.._raise_exception at 0x7fae1c70d750>
_strip_html_tags = <functools._lru_cache_wrapper object at 0x7fae1a8a62a0>
inspect = <module ‘inspect’ from ‘/usr/lib/python3.10/inspect.py’>
msg = ‘Email Account Business Administrator not found’
raise_exception = <class ‘frappe.exceptions.DoesNotExistError’>
strip_html_tags = <function strip_html_tags at 0x7fae1de4ac20>
File “apps/frappe/frappe/init.py”, line 442, in _raise_exception
raise raise_exception(msg)
inspect = <module ‘inspect’ from ‘/usr/lib/python3.10/inspect.py’>
msg = ‘Email Account Business Administrator not found’
raise_exception = <class ‘frappe.exceptions.DoesNotExistError’>
frappe.exceptions.DoesNotExistError: Email Account Business Administrator not found