I am trying to create a email domain
I am using same email domain in other sites
it is working fine but in this site it is not saving
what would be the possible reason.
File “apps/frappe/frappe/email/doctype/email_domain/email_domain.py”, line 43, in wrapper
fn(*args, **kwargs)
File “apps/frappe/frappe/email/doctype/email_domain/email_domain.py”, line 111, in validate_incoming_server_conn
incoming_conn = conn_method(self.email_server, port=self.incoming_port, timeout=30)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3.12/imaplib.py”, line 1306, in init
IMAP4.init(self, host, port, timeout)
File “/usr/lib/python3.12/imaplib.py”, line 202, in init
self.open(host, port, timeout)
File “/usr/lib/python3.12/imaplib.py”, line 1319, in open
IMAP4.open(self, host, port, timeout)
File “/usr/lib/python3.12/imaplib.py”, line 312, in open
self.sock = self._create_socket(timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3.12/imaplib.py”, line 1309, in _create_socket
sock = IMAP4._create_socket(self, timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3.12/imaplib.py”, line 301, in _create_socket
return socket.create_connection(address, timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3.12/socket.py”, line 852, in create_connection
raise exceptions[0]
File “/usr/lib/python3.12/socket.py”, line 837, in create_connection
sock.connect(sa)
TimeoutError: timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File “apps/frappe/frappe/app.py”, line 114, in application
response = frappe.api.handle(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/api/init.py”, line 49, in handle
data = endpoint(**arguments)
^^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/api/v1.py”, line 36, in handle_rpc_call
return frappe.handler.handle()
^^^^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/handler.py”, line 49, in handle
data = execute_cmd(cmd)
^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/handler.py”, line 85, in execute_cmd
return frappe.call(method, **frappe.form_dict)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/init.py”, line 1768, in call
return fn(*args, **newargs)
^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/utils/typing_validations.py”, line 31, in wrapper
return func(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/desk/form/save.py”, line 39, in savedocs
doc.save()
File “apps/frappe/frappe/model/document.py”, line 337, in save
return self._save(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/model/document.py”, line 359, in _save
return self.insert()
^^^^^^^^^^^^^
File “apps/frappe/frappe/model/document.py”, line 291, in insert
self.run_before_save_methods()
File “apps/frappe/frappe/model/document.py”, line 1091, in run_before_save_methods
self.run_method(“validate”)
File “apps/frappe/frappe/model/document.py”, line 962, in run_method
out = Document.hook(fn)(self, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/model/document.py”, line 1322, in composer
return composed(self, method, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/model/document.py”, line 1304, in runner
add_to_return_value(self, fn(self, *args, **kwargs))
^^^^^^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/model/document.py”, line 959, in fn
return method_object(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “apps/frappe/frappe/email/doctype/email_domain/email_domain.py”, line 84, in validate
self.validate_incoming_server_conn()
File “apps/frappe/frappe/email/doctype/email_domain/email_domain.py”, line 45, in wrapper
frappe.throw(
File “apps/frappe/frappe/init.py”, line 645, in throw
msgprint(
File “apps/frappe/frappe/init.py”, line 610, in msgprint
_raise_exception()
File “apps/frappe/frappe/init.py”, line 561, in _raise_exception
raise exc
frappe.exceptions.ValidationError: Error connecting via IMAP/POP3: timed out