Email recieve - send - ERPNext 14

jannis · January 9, 2023, 8:58am

Hello, i have trouble with my ERPNext Email Client.

My system Easy Install Script

The same problems:

github.com/frappe/erpnext

Scheduled emails failed sending with unexpected response

opened 07:07AM - 09 Jan 23 UTC

Neuromancer43

bug

### Information about bug ERPnext is configured to automatically send emails wi…th invoices attached to customers when a sales invoice is submitted. The setting works well with version 13 but failing to send emails after updated to version 14. I have to manually click 'send now' button to get it work. An error message popped with the email. ![image](https://user-images.githubusercontent.com/20223932/211256009-2afb8002-38f7-4917-bb16-83612c3562ba.png) ### Module other ### Version Frappe Version: version-14 ERPnext Version: version-14 ### Installation method manual install ### Relevant log output / Stack trace / Full Error Message. ```shell command: LOGIN => unexpected response: b'BAD "Must issue a STARTTLS command first"' ```

github.com/frappe/frappe

Error sending Mails to gmx.de and web.de

opened 08:03PM - 20 Oct 21 UTC

thejoe8495

bug email

## Description of the issue There is an issue by sending mails with a german umlauts in accountname. The rejection is only on 2 mailprovider web.de and gmx.de other provider and private mailserver has no problems with the unconverted text. ## Context information (for bug reports) **Output of `bench version`** ``` erpnext 13.11.1 frappe 13.11.0 ``` ## Steps to reproduce the issue 1. Create an E-Mailaccount with an ö, ä or ü in the name, i think the same problem is with not alphanumeric letters 2. Send an e-mail to ....@web.de or ...@gmx.de 3. the response shows the ö, ä or ü is not converted to ISO... or utf-8 and the mailserver rejected the mail ### Stacktrace / full error message ``` <xxxx@web.de>: host mx-ha02.web.de[212.227.17.8] said: 554-Transaction failed 554-Reject due to policy restrictions. 554 For explanation visit https://web.de/email/senderguidelines?ip=xxx.xxx.xxx.xxx&c=hi (in reply to end of DATA command) ``` ### Solution/workaround After remove the german umlauts in email accountname the e-mail is delivered on web.de mailbox. It need only a conversation to the ISO... or UTF-8 for the accountname, but i have no idea which conversation. I think the same Problem is on the to, cc and bcc field

How can i solved the problem, did we have a workaround?

Thank’s
jannis