Email replied not shown in the activity

Rahul7218 · August 13, 2024, 11:16am

i have just send email to my lead and that lead reply to that email but not show in the Activity . i got email but not shown in this activity log

any reason or i have to give any permission to that role

i have one HRMS in that email reply shown in the activity but in this frappe crm anot shown

please suggest any solution

Amin · August 23, 2024, 9:39am

Did you enabled incomming email for this account?

Rahul7218 · August 23, 2024, 9:43am

Yes i have

Amin · August 24, 2024, 3:52pm

Ok I also tested it, and I don’t get to see the replies in the activity either.

@shariquerik Can you assist?

Rahul7218 · August 26, 2024, 4:36am

Ok @Amin also you will not get replies in Activity