Email replied not shown in the activity

Frappe CRM
1

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i have just send email to my lead and that lead reply to that email but not show in the Activity . i got email but not shown in this activity log

any reason or i have to give any permission to that role

i have one HRMS in that email reply shown in the activity but in this frappe crm anot shown

please suggest any solution

2

Did you enabled incomming email for this account?

3

Yes i have

4

Ok I also tested it, and I don’t get to see the replies in the activity either.

@shariquerik Can you assist?

5

Ok @Amin also you will not get replies in Activity

6

I am testing this again with the latest version, and I’ve noticed that replies to emails are still not appearing in the activity log.

Here’s what we’re aiming for: whenever a lead replies to an email sent via Frappe CRM, their response should be visible in the activity log, just like the emails we send to the lead. While the tracking feature works—showing the READ status—we’re not seeing the replies logged in the activity feed as expected.

Could you please provide an update on this?

Thanks a lot!

7

I also need such functionality, but it is not yet implemented in the code. I tried to create it myself, but so far it doesn’t work, it freezes when adding the on_update hook for Communication. In my fork, linking emails to a lead/deal has already been implemented if they are sent from another client. It remains to add notifications and change the status to read via imap, so that you can simultaneously use mail in CRM and a third-party client.