Email replies as comments

ERPNext
1

When a document is sent by email, a new comment with the email body is created. I would like to know if its possible to create a comment automatically with the reply of the email, to keep the full conversation in the document.

Thanks

2

You can reply to the email by using the New Email button in the comments section which will be tracked in ERPNext.

thanks!

3

I don’t need to track my replies, I need to track the replies made to documents sent by the company to its customers, Is that possible?

Thank you.