Email retrieval error. What does this mean?

ERPNext
1

Hello. Got this error after i cleaned up some emails in communication.

Error in retrieving email.
Traceback (innermost last):
File “/home/administrator/frappe-bench/apps/frappe/frappe/email/receive.py”, line 174, in retrieve_message
msg = self.pop.retr(msg_num)
File “/usr/lib/python2.7/poplib.py”, line 232, in retr
return self._longcmd(‘RETR %s’ % which)
File “/usr/lib/python2.7/poplib.py”, line 167, in _longcmd
return self._getlongresp()
File “/usr/lib/python2.7/poplib.py”, line 152, in _getlongresp
line, o = self._getline()
File “/home/administrator/frappe-bench/apps/frappe/frappe/email/receive.py”, line 403, in _getline
ret = self._super._getline(self, *args, **kwargs)
File “/usr/lib/python2.7/poplib.py”, line 375, in _getline
self._fillBuffer()
File “/usr/lib/python2.7/poplib.py”, line 365, in _fillBuffer
localbuf = self.sslobj.read()
File “/usr/lib/python2.7/ssl.py”, line 260, in read
return self._sslobj.read(len)
File “/home/administrator/frappe-bench/env/local/lib/python2.7/site-packages/billiard/pool.py”, line 235, in soft_timeout_sighandler
raise SoftTimeLimitExceeded()
SoftTimeLimitExceeded: SoftTimeLimitExceeded()

What error is this and how can i correct it? Thanks!

2

It means the email retrieval took longer than 5 mins which is the timeout for each worker task. We should suppress this error. Can you create an issue on github? Issues · frappe/erpnext · GitHub

3

I was able to remove the scheduler log error by deleting an item in bulk email list with an error status. i guess scheduler log worker always checks the list for sent and not sent items as well as errors.