Good day.
Emails status in the email queue show that the email has been sent from ERPNext V15 but don’t appear in the email inbox. Please can anyone help me out. Appreciate any help.
Below is the info from my ERPNext email queue.Sender
sender
recipients
Recipient
No.
Recipient
Status
1
info@email delelted
Sent
Message
Content-Type: multipart/mixed; boundary=“===============1549679994546625268==”
MIME-Version: 1.0
isnotification:
Message-Id: 173839098773.58430.2099544914837861643@default
X-Original-From: IT Support
Subject: Demo Igihozo assigned a new task Expense Claim Demo Igiho to you
From: IT Support
To:
Date: Sat, 01 Feb 2025 06:23:07 -0000
Reply-To: t
X-Frappe-Site: http://default
–===============1549679994546625268==
Content-Type: multipart/alternative; boundary=“===============2850048270484764712==”
MIME-Version: 1.0
–===============2850048270484764712==
Content-Type: text/plain; charset=“utf-8”
MIME-Version: 1.0
Content-Transfer-Encoding: quoted-printable
Demo Igihozo assigned a new task Expense Claim Demo Igi=
hozo
Emelinne to you
=20
For Office
=20
Open Document
–===============2850048270484764712==
Content-Type: text/html; charset=“utf-8”
MIME-Version: 1.0
Content-Transfer-Encoding: quoted-printable
Demo Igihozo assigned a new task Expense Claim Demo Igihoz=
o Emelinne to you
@media only screen and (max-width: 700px) {
.body-table.with-container .body-content {
padding: 30px 20px !important
}
.body-table.with-container .email-container {
padding: 20px !important;
width: auto !important
}
}
.email-footer-container > div:not(:last-child) {margin-bottom:5px !importan=
t}
.table > thead:first-child > tr:first-child > th {border-top:none !importan=
t}
.ql-editor li > .ql-ui:before {display:inline-block !important;margin-left:=
-1.5em !important;margin-right:0.3em !important;text-align:right !important=
;white-space:nowrap !important;width:1.2em !important}
.ql-editor li[data-list=3Dbullet] > .ql-ui:before {content:"=E2=80=A2" !imp=
ortant}
.ql-editor li[data-list=3Dchecked] > .ql-ui:before {content:"=E2=98=91" !im=
portant}
.ql-editor li[data-list=3Dunchecked] > .ql-ui:before {content:"=E2=98=90" !=
important}
.ql-editor li[data-list=3Dordered] > .ql-ui:before {content:counter(list-0,=
decimal) ". " !important}
.ql-editor li[data-list=3Dordered].ql-indent-1 > .ql-ui:before {content:cou=
nter(list-1, lower-alpha) ". " !important}
.ql-editor li[data-list=3Dordered].ql-indent-2 > .ql-ui:before {content:cou=
nter(list-2, lower-roman) ". " !important}
.ql-editor li[data-list=3Dordered].ql-indent-3 > .ql-ui:before {content:cou=
nter(list-3, decimal) ". " !important}
.ql-editor .ql-indent-1:not(.ql-direction-rtl) {padding-left:3em !important}
.ql-editor li.ql-indent-1:not(.ql-direction-rtl) {padding-left:4.5em !impor=
tant}
.ql-editor .ql-indent-2:not(.ql-direction-rtl) {padding-left:6em !important}
.ql-editor li.ql-indent-2:not(.ql-direction-rtl) {padding-left:7.5em !impor=
tant}
.ql-editor .ql-indent-3:not(.ql-direction-rtl) {padding-left:9em !important}
.ql-editor li.ql-indent-3:not(.ql-direction-rtl) {padding-left:10.5em !impo=
rtant}
=09
=09
![]()
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=09
Assignment Update on HR-EXP-2025-00001
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Demo Igih=
ozo Emelinne assigned a new task Expense Claim Demo Igih to you
For Office
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=09
=09
<!-- sender_address -->
=09
<!--unsubscribe link here-->
<div class=3D"email-pixel">
<!--email_open_check-->
</div>
<!-- default_mail_footer -->
=09
<div class=3D"default-mail-footer">
=09
=09
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–===============2850048270484764712==–
–===============1549679994546625268==–
message
Message ID
173839098773.58430.2099544914837861643@default
message_id
Priority
1
priority
Add Unsubscribe Link
add_unsubscribe_link
Unsubscribe Method
/api/method/frappe.email.queue.unsubscribe
unsubscribe_method
Attachments
attachments
Retry
0
retry
Email Account
IT Support
Could you check the spam, junk and other folders of your email?
Was the email properly configured? (Was it working before or is this the first trial?)
can you share the notification list how you set it up