Email won't be sent straight away, going to email queue instead

[ene_sorin]

Manual send is necessary from queue after “not sent” shows.
Anyone has encountered this and can help out?

after clicking send now it sends

[harshit-30]

It takes 4mins for the system to clear the queue after you have generated a communication.
Next time, wait for 4mins and check if it doesn’t clear the queue.

[ene_sorin]

Hey @harshit-30 hi, thanks for the reply, nope it’s still not sent and option to send now from queue is still there.
Maybe something wrong with queue settings?
Nothing seems wrong on supervisor.conf

[program:frappe-bench-frappe-short-worker]
command=/usr/local/bin/bench worker --queue short
priority=4
autostart=true
autorestart=true
stdout_logfile=/home/frappe/frappe-bench/logs/worker.log
stderr_logfile=/home/frappe/frappe-bench/logs/worker.error.log
user=frappe
stopwaitsecs=360
directory=/home/frappe/frappe-bench
killasgroup=true
numprocs=1
process_name=%(program_name)s-%(process_num)d

also here’s what bench doctor spews with scheduler already enabled

edit: pause scheduler set 0 now from 1.

Edit, issue is fixed by deleting and adding same e-mail account.

[francis1]

having done what you have done there adding and deleting same account but still remaining in the status not sent

[Bhatt_Aanal]

having same issue did you find any solution??

[bahaou]

@Bhatt_Aanal try bench --site site_name scheduler enable

[Bhatt_Aanal]

I tried but still facing the same issue

[SONU_KR_YADAV]

This resolve for me

Go to - ERP Next Admin > Build > Background Jobs

and Check if RQ Job Scheduler is Active or Disabled.
if this is disabled.

and from Action “Enable Scheduler”

and this resolved the problem