Emails are not going from ERP

Frappe Cloud
1

Dear All,

No Emails of quotations, Sales order, Purchase order etc are not going from ERP to other email ids. Earlier till last week mail were going from ERP to others.
Please let me know how can I resolve this issue.

Regards,
Rekha M

2

@197871413

Check your Email Queue in ERP, and see if there are any failed logs present there

3

Hi Hardik,

Thank you for quick reply. Yes I could see some lists of errors in the email queue. how do i clear this error??

EmailQ_Error
EmailQ_Error1600×587 87.3 KB

Error image is attached.

Regards,
Rekha M

4

@197871413 anybody changed the email password ? or probably edited the email account/ domain ?

5

@197871413 can you open any one of then and see what error are there ?

6

i have attached the image… i tried searching the email configuration settings but not able to find. Please guide.

WhatsApp Image 2023-12-20 at 12.16.25 PM
WhatsApp Image 2023-12-20 at 12.16.25 PM1600×603 66.6 KB

Thanking you,
Rekha M

7

WhatsApp Image 2023-12-20 at 12.53.30 PM
WhatsApp Image 2023-12-20 at 12.53.30 PM1600×622 74.2 KB

I got it but the settings entered are right and its not allowing me to save…
our domain server also working fine…