Emails are not sending, failed with exceptions


I know this should be setup by me but how, can I need to change the code backend for the email settings. Can you please help me out. Posting the exception caused.

SMTP AUTH extension not supported by server.
Traceback (most recent call last):
** File “/home/frappe/frappe-bench/apps/frappe/frappe/email/”, line 388, in send_one**
** smtpserver.sess.sendmail(email.sender, recipient.recipient, encode(message))**
** File “/home/frappe/frappe-bench/apps/frappe/frappe/email/”, line 181, in sess**
** (self.password or “”).encode(‘utf-8’))**
** File “/usr/lib/python2.7/”, line 585, in login**
** raise SMTPException(“SMTP AUTH extension not supported by server.”)**
SMTPException: SMTP AUTH extension not supported by server.

Thanks in advance

Can you post the settings of your Outgoing Email Account?

Have you enabled TLS ?


Sending email set to user email as above stated.

May this the problem?


Great! Excellent!
What brings the solution?

1 Like

Please give the solution.