Hey Everyone,
I am facing an issue where the emails sent from the doctype are sent twice when I add another contact as CC.
when i only send to one person, it sends once but when I add another person, it sends twice.
in my case this has happened both in Sales Order and Sales Invoice.
I don’t have any scripts manipulating the email sending.
anybody knows what the issue is?
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Nice support here
Hi, hope you are doing well.
I tried replicating the issue with multiple cc, but I couldn’t replicate it. Could you share more details, and if possible, a video?
@dfanaei Which email service you are using? AFAIK Gmail by default groups the same emails in case it is sent multiple times, you will only see a single one in your inbox. Check if the Message-ID is the same in all duplicate emails.
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