Empty screen and can not login after installation

Install / Update
1

after successful installation I got screen with home , login cart
and the rest is empty , just links , and no link is work
i try with Ubuntu 16 , 18 and same happened .
i follow instructions exact . easy setup production mode.
no errors just screen empty screen with 3 links , it is clear no css is worked.

2

You’re basically describing the default website pages ERPNext gives you.

You can now add pages, links, image sliders etc from the Website module from backend.

3

maybe assets aren’t created yet. perhaps the following steps will help

  1. bench setup requirements --node
  2. bench build

Also, to access desk, you should try /desk which will prompt you to login

4

Of course I try /desk and login
The login boxes not showed to write user name and pass

5

the becnh build take long time with building frappe assets…
it quit it my self ,
any idea?

6

I reinstall using this https://computingforgeeks.com/how-to-install-erpnext-erp-system-on-ubuntu/

i got this error when bench init erpnex
WARN: bench is installed in editable mode!

This is not the recommended mode of installation for production. Instead, install the package from PyPI with: pip install frappe-bench

$ /home/ahmed/.local/bin/virtualenv -q env -p python3
Traceback (most recent call last):
File “/home/ahmed/.local/lib/python2.7/site-packages/virtualenv.py”, line 22, in
import distutils.spawn
ModuleNotFoundError: No module named ‘distutils.spawn’
INFO:bench.app:Getting app frappe
$ git clone GitHub - frappe/frappe: Low code web framework for real world applications, in Python and Javascript --depth 1 --origin upstream
Cloning into ‘frappe’…
remote: Enumerating objects: 2840, done.
remote: Counting objects: 100% (2840/2840), done.
remote: Compressing objects: 100% (2647/2647), done.
remote: Total 2840 (delta 374), reused 1010 (delta 127), pack-reused 0
Receiving objects: 100% (2840/2840), 11.90 MiB | 9.62 MiB/s, done.
Resolving deltas: 100% (374/374), done.
INFO:bench.app:installing frappe
$ erpnext/env/bin/pip install -q -U -e erpnext/apps/frappe
[Errno 2] No such file or directory
ERROR: There was a problem while creating erpnext
Do you want to rollback these changes? [Y/n]:
thanks

7

this command solve the problem
sudo apt install python3-distutils -y
then i got another error for swaping ram
i do swaping file as here : javascript - Node.js catch ENOMEM error thrown after spawn - Stack Overflow

and bench init completed finally

1 Like
8

Hello and welcome to the forum.

I had similar issue during one of my presentation day before yesterday, it was clients conference laptop which I tried to use for presentation and it turned out that the antivirus was not allowed all the css to load as it was unsecured webpage.
I am not sure if it is the same for you.

Possible issues:

  • Browser not supported or very old. (Microsoft internet explorer wont work)
  • antivirus / firewall blocking the css to load.

Maybe you skipped these basic test before re-installing erpnext again.
Hope its fixed now.

9

thanks ,
it is fixed now but i facing another issue now.
can not run production setup
bench is never run any setup command

10

finally , I do the production setup without any error or stopper ,
I think the key was not create the user before running the script , just name the user and let the script do the job.
I make all the installation with root account
also, I downgrade the mariadb to 10.3 before setup
thanks

11

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