Enable Email Reply to Be Added as Comment in Document

ERPNext
1

Hello Everyone,

Currently, when a user comments on a document, Frappe sends an email notification to the recipient.

If the recipient replies directly to that email from Gmail (or any email client), the reply is not added back to the document as a comment.

It would be very helpful if:

When a user replies to the notification email, that reply automatically appears as a comment in the related document.

Example use case:

  • User A comments on a document

  • User B receives email notification

  • User B replies from Gmail

  • The reply is added as a new comment in the same document

Is there any existing solution for this?

Thank you.

2

Maybe you have to enable a inbox and whenever you get new email you check email and references it to that document. (Enable Incoming in EMail Account)

Main question is how you identify that email is related to which doctype and which document.

That need to check.

But This is a very good Idea it can be implement in framework itself if there is someway to find a Doctype and Document.