Encoding Issue M$ Office Excel 2010 in import and export

Hello Guys …

I`m useing Arabic lang in (items,Customer Names , Item Group … etc)

when i try to import data it takes ( ??? ) format for arabic characters.

and when i export data from system i found like ( اسماعيل سمير )

Any idea ??

What spreadsheet app are you using?

MS office 2010

Maybe this might help:

thanks @yashodhan for your reply

but acctually its not MS excel issue becuse it working fine without importing or exporting from erpnext

als iv some website items with Arabic name and when it includes arabic name in url im faceing the following error message

URL of the item :

Traceback (most recent call last): File "/home/frappe/frappe-bench/apps/frappe/frappe/app.py", line 69, in application response = frappe.website.render.render() File "/home/frappe/frappe-bench/apps/frappe/frappe/website/render.py", line 65, in render data = render_page(path) File "/home/frappe/frappe-bench/apps/frappe/frappe/website/render.py", line 117, in render_page return build(path) File "/home/frappe/frappe-bench/apps/frappe/frappe/website/render.py", line 124, in build return build_page(path) File "/home/frappe/frappe-bench/apps/frappe/frappe/website/render.py", line 137, in build_page context = get_context(path) File "/home/frappe/frappe-bench/apps/frappe/frappe/website/context.py", line 19, in get_context context = build_context(context) File "/home/frappe/frappe-bench/apps/frappe/frappe/website/context.py", line 75, in build_context ret = module.get_context(context) File "/home/frappe/frappe-bench/apps/frappe/frappe/www/error.py", line 11, in get_context print frappe.get_traceback().encode("utf-8") IOError: [Errno 32] Broken pipe

any suggestion ??