ERPNext 14 Login Issue

Dears
have install ERPNext v14 on ESXi 6.7 when i try to login using DNS all users cant pass the login icon only the administrator can login easely but when they try to login with the local IP Addres ther are logedin normaly ive try many method but thers no solutions till now any one can help ?

Is this set in production mode or development mode?
ie. Have you enabled nginx?

Which OS is the guest using (on top of ESXi)?

Yes its production and nginx is working good