ERPNext Desk Stuck at Logo with Update

1

Within the past 2-3 updates - I seem to have a broken desk. Unable to access anything. Frappe Version 13.36.1; ERPNext Version 13.36.0

Do not have any errors with bench update other than

Browserslist: caniuse-lite is outdated. Please run next command `yarn upgrade caniuse-lite browserslist

Will appreciate guidance on how to troubleshoot - as it is affecting sites in production.

In addition to some warning, getting the following error in browser console:

Uncaught TypeError: Cannot read properties of undefined (reading 'replace')
    at init.set_globals (desk.js:315:66)
    at init.load_bootinfo (desk.js:263:9)
    at init.startup (desk.js:46:8)
    at new init (desk.js:29:8)
    at frappe.start_app (desk.js:13:15)
    at HTMLDocument.<anonymous> (desk.js:24:9)
    at i (jquery.min.js:2:27151)
    at Object.fireWith [as resolveWith] (jquery.min.js:2:27914)
    at Function.ready (jquery.min.js:2:29707)
    at HTMLDocument.J (jquery.min.js:2:29892)
set_globals @ desk.js:315
load_bootinfo @ desk.js:263
startup @ desk.js:46
init @ desk.js:29
frappe.start_app @ desk.js:13
(anonymous) @ desk.js:24
i @ jquery.min.js:2
fireWith @ jquery.min.js:2
ready @ jquery.min.js:2
J @ jquery.min.js:2
2

Nothing here looks wrong. What does your ‘stuck at desk’ page look like?

3

Thanks. URL is my.domain/app. Screen is white background with blue ERPNext logo in middle.

I have been using ERPNext since 2019 (v11) with many updates/upgrades. It is a simple install - no customization. This is the first time encountering this error.

One website on server built recently in 2022 is working fine. The problem seems to be with older websites.

4

This isn’t enough to go one, but it sounds like a JS build problem. Try bench setup requirements and then bench build

5

I did try that earlier - does not change anything. I have no errors during bench build other than:
Browserslist: caniuse-lite is outdated. Please run next command yarn upgrade caniuse-lite browserslist

Also tried bench --website clear-cache. The issue seems to be specific to older sites as the new one seems to be working fine. All of them were working last week. So something in the last 2 updates changed.

6

try
bench setup requirements
bench build --force
bench clear-cache

7

Same issue here stuck at splash screen

8

please post screenshots of app and js console . so somebody can answer

9

Screenshot 2022-07-21 at 10.08.43 AM
Screenshot 2022-07-21 at 10.08.43 AM1436×384 99.6 KB

10

https://github.com/frappe/frappe/issues/17571

11

Updating to 13.36.2 should fix this.

12

Have updated to 13.36.2 - getting the following error:

#### Session Start Failed

[Errno 2] No such file or directory: '/home/frappe/frappe-bench/apps/frappe/frappe/core/page/workspace'

This directory does exist - so do not know why its throwing this error.

The problem is for old sites created in 2020/21 or so…even without 2FA. New sites (created in 2022) seem to be working ok.