Erpnext is down?

Neoito · January 31, 2019, 9:16am

Its showing internal error at times and at times the erpnext logo only when we try to login.

Neoito · January 31, 2019, 9:17am

Its payroll day and we are facing this issue. Please help.

root13F · January 31, 2019, 9:17am

please check your mysql service status

systemctl status mysql

Neoito · January 31, 2019, 9:18am

I am not a techie. Please help in layman terms if possible.

Neoito · January 31, 2019, 9:20am

@admins please help.

deatram · January 31, 2019, 10:08am

are you self hosted or hosted on ERPNext cloud?

snv · January 31, 2019, 10:16am

If you are unable to deal with technical aspects, post a job here.
If you @-tag groups, your account may be suspended.

Neoito · January 31, 2019, 10:17am

Ok, Cool, tagging is only because of the day’s urgency. Hope you can appreciate that @snv.

Neoito · January 31, 2019, 10:18am

This seemed to be a network issue, I was able to connect when I switched to another network. Thanks a lot for asking.