ERPNext User Interface ERROR

ERPNext
1

Hi all

please need your help
For a few days I have been getting this error that persists when I try to access certain pages or when I try to create new records in ERPNext.

the error is an empty page that displays without content.
How to solve this problem?

thank you

ERREUR
ERREUR1374×663 39.8 KB

2

Hi,

It ,may help to say the operating environment and versions of frappe/ERPNext in use. Did the problem start happening after an update or customization or any change to software?

1 Like
3

please check js console , it will give you exact error message

4

the online production environment.

the problem started after an update of ERPNext/Frappe to version v13.33.0/v13.32.0

thank

5

this is what the console shows when I inspect.
Thank you for helping me.

Console ERRor
Console ERRor554×658 46.1 KB

6

Try bench build and bench update --requirements.

7

please is it possible to apply bench commands on an online ERPNext deployment hosted by ERPNext? If yes how to proceed?

It should be noted that I am not in a local deployment where I can access the terminal and run bench commands.

Thanks

8

using server ip address and credentials you can connect using ssh (with putty or vscode), then you can run commands(‘bench setup requirements’ and ‘bench build’) in bench folder